Neenah, WI, October 29, 2008 - Thank you for becoming an important customer to us.  You've discovered what thousands of other caregivers and their loved ones have coast-to-coast - the trusted convenience and peace of mind of home delivery of medical supplies from The CareGiver Partnership.

Being a caregiver is tough enough, even under the best of times.  In these challenging financial times, I want you to know how we're trying to help make your life easier and holding the line on the cost of home delivery of medical supplies.  Here's how:

• Holding the line on price increases.  A number of our manufacturers raised prices by 7% and more.   For example, Kimberly-Clark recently increased the price of Depend and Poise an average of about 7%.  We did not pass this onto our customers.
• Continuing to offer your free shipping.  Companies such as FedEx, UPS and the Post Office have all increased their shipping rates to their customers.  We continue to offer free shipping over $50.  Plus there are no other order fees.
• Sending you cash back on products you buy... automatically.  We've negotiated with The Caregiver's Marketplace (a similar sounding, but different organization) to provide cash back rebates on a wide range of health care supplies including incontinence products, wipes, skin care, and other home care products.  Rebates are as much as $6.00 per case.  Plus with us, there are no forms to fill out, programs to sign up for, proofs of purchase or receipts to save.  We file all paper work on your behalf so you don't have to - cash back checks are simply mailed to your home after you make a purchase.
• Offering professional grade brands and value brands.  Most likely, we have a product solution that will better meet your needs.  In addition to the more expensive brands found in the stores, we offer the brands used by medical professionals as well as value choices - to help stretch your budget.  For example we offer 600 incontinence products and 50 different brands.
• Samples to try before you buy  Avoid costly trial and error.  Our sample service helps you avoid the costly mistake of buying a product that doesn't meet your needs and then being stuck with it.  For $3.49 (offsetting shipping and handling costs), we'll rush free samples to your home the same day you call - for your in-home evaluation.  We also send out f ree trial size samples of skin care and wipes from time to time.
• Saving you gas money.  Gas has come down recently... but it's still very expensive.  Our fast and free home delivery and Never Run Out^SM service helps you avoid having to make extra trips to the store to buy supplies and you save 5% on each purchase.  And, we're always in stock with delivery to your door in 3 to 5 working days - sometimes in as little as a day or two.
• Placing a value on your time.  Our home delivery recognizes the value of your time (not to mention the cost of gas).   We help you avoid extra trips to the store to pick up medical supplies.  Plus you can count on us to deliver to your doorstep fast and dependably.
• Delivering Personalized Attention^SM service.  Our team of knowledgeable Product Specialists have all been caregivers themselves and they have first hand in-depth experience with the medical supplies we offer.  Plus... they're all here in the Neenah, Wisconsin.  Your call will be answered by the third ring - no pushing buttons and waiting on hold.   Experience for yourself why others refer to it as a 1950's style of customer service.  1-800-985-1353.
• Free access to caregiving information and services.  We maintain the largest library of links to useful caregiving, medical products and health related sites.  Plus you have access to our Physician Assistant and Nutritionist who is available to answer questions you may have.
• Tell a friend and you'll both save 10%.  Thank you for letting us serve you.  If you feel good about the service we provide and wish to recommend us to a family member or friend, we'll reward you and your friend.  If your friend places an order with us and mentions your name, we'll take 10% off their first regularly priced order.  We'll also reward you by taking 10% off your next order with us.  Remember to tell your friend to mention your name.  And thank you in advance for the referral.  We promise to provide them with the best service in the world.

Please be assured - we will never share the information you provide to us with anyone else.  We promise!

Sincerely,

Lynn Wilson
Founder, The CareGiver Partnership