"My frustration is what made me decide there must be a better way."
Welcome. Our story is probably not much different than yours. When we were caring for my father, we discovered that our time was eaten up by trips to the store for adult incontinence products like Depend that he needed and then extra trips back when we bought the wrong size or absorbency. We didn’t know which style, size or absorbency to buy. There was no one at those stores who seemed very knowledgeable, even the Pharmacist, who was over-worked filling prescriptions. So that's where it all began. At The CareGiver Partnership, we provide more than simply delivering home health care supplies to your doorstep with free and fast shipping. You'll also discover that we offer you:
1950's Style Customer Service Experience When it comes to service, doesn't it make you furious when you call a company and you're forced to make choices, push buttons and then wait on hold? We agree with you and that's why you'll be happy to know that when you call us you'll receive a 1950's customer service experience - the type that has long been forgotten. For example, your call will be answered by the third ring by one of our knowledgeable Product Specialists. She'll talk to you using a handset, not a fancy headset and then record your order on paper and enter it after you speak with her so that you are given her undivided attention. Even if you prefer to shop online, she is always, just a ring or two away. 
Evelyn, Cammy, Lynn (Founder), Dianne, Mary, Debbie |
Woman Owned. Product Specialist Team of All Former Caregivers
You might be surprised to learn that The CareGiver Partnership is woman owned and operated. Why? Because more caregiving in the U.S. is provided by women. What's more, 90% of our calls are from women and you told us you'd prefer to speak to a woman. So, who better to provide answers to your questions about products for home caregiving? Plus, each one of us has been a caregiver to a loved one or friend. While we don't know your personal situation, our customers frequently use words such as frustrating, frantic, frazzled, guilty, exhausted and fatigued. We try to provide you with some honest-to-goodness help. Each us has in-depth knowledge about the products we offer. Our service is a real hit with the thousands of customers we've served coast-to-coast. We recognize that you are on the internet reading this, but if you need our help, we're here - 1-800-985-1353 (or 1-920-729-7093) Monday - Friday 9AM - 4PM CST. We believe in work/family balance and therefore aren't open 24 hours a day every day. If you'll leave a message for us after hours we'll be happy to call you back first thing the very next business day. Most of the Products We Offer Are Made in the U.S.A. Are you concerned about how many products are made overseas? So are we. That's why we favor products that are made in the U.S.A. These include Depend, Poise, Attends, TENA (most), adult wipes, skin caring products, etc. We maintain close personal relationships with our manufacturers, many of which we have known for years. We continually bring new products and product improvements to help serve you better. We pass on what you tell us. We have spent more time developing products for home healthcare, from incontinence products to nutritional products to diabetic care and wound care, than any other retailer. Sincerely Lynn Wilson
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